Job Description
We are seeking an experienced, dependable Automotive Parts Counterperson to join our team. This position involves both internal parts support for our service department and external retail and wholesale parts sales. The ideal candidate has a strong understanding of automotive parts, excellent organizational skills, and the ability to work efficiently in a fast-paced dealership environment. We offer competitive pay based on experience, opportunities for overtime, and a stable work environment with an established automotive business.
Key Responsibilities
- Support service technicians and advisors by accurately identifying and supplying parts for repairs.
- Assist retail and wholesale customers with parts inquiries, pricing, ordering, and purchases.
- Use electronic parts catalogs and dealership management systems to locate and order parts.
- Coordinate with technicians, service advisors, and customers regarding parts availability and delivery.
- Process parts orders, invoices, returns, and special orders.
- Receive, inspect, stock, and organize incoming parts shipments.
- Maintain accurate inventory records and assist with inventory control.
- Build and maintain positive relationships with wholesale customers and vendors.
- Help minimize service department delays by ensuring timely parts availability.
- Maintain a clean, organized, and efficient parts department.
Qualifications
- Previous automotive parts experience strongly preferred.
- Dealership parts department experience is a plus.
- Solid knowledge of automotive components and parts identification.
- Experience with electronic parts catalogs and inventory systems.
- Strong customer service and communication skills.
- Ability to multitask and prioritize competing requests.
- Good computer skills and attention to detail.
- Dependable, organized, and able to work independently or as part of a team.
- Willingness to work overtime when available.